{"id":2211,"date":"2010-04-23T13:44:06","date_gmt":"2010-04-23T05:44:06","guid":{"rendered":"http:\/\/www.inhaoxu.com\/blog\/?p=2211"},"modified":"2010-04-23T13:44:06","modified_gmt":"2010-04-23T05:44:06","slug":"%e7%a4%be%e4%bc%9a%e5%8c%96%e5%aa%92%e4%bd%93%e8%90%a5%e9%94%80%e6%95%88%e6%9e%9c%e8%af%84%e4%bc%b0%e7%ba%a2%e5%ae%9d%e4%b9%a6","status":"publish","type":"post","link":"https:\/\/inhaoxu.com\/blog\/?p=2211","title":{"rendered":"\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u6548\u679c\u8bc4\u4f30\u7ea2\u5b9d\u4e66"},"content":{"rendered":"

\u968f\u7740\u793e\u4f1a\u5316\u5a92\u4f53\uff0cSNS\uff0c\u793e\u4ea4\u5a92\u4f53\u7684\u6301\u7eed\u706b\u70ed\uff0c\u8bb8\u591a\u4f01\u4e1a\u5df2\u7ecf\u6709\u57282010\u5e74\u8981\u53c2\u4e0e\u5230\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u9635\u8425\u6765\u7684\u5473\u9053\u3002\u7b14\u8005\u4f5c\u4e3a\u56fd\u5185\u6700\u65e9\u5173\u6ce8\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7684\u4e00\u6279\u4eba\uff0c\u4e00\u65b9\u9762\u5f88\u6b23\u559c\u5730\u770b\u5230\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u6536\u5230\u4f01\u4e1a\u70ed\u6367\uff0c\u53e6\u4e00\u65b9\u9762\u4e5f\u5bf9\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7684\u975e\u6b63\u5e38\u53d1\u5c55\u8868\u793a\u62c5\u5fe7\u3002\u6211\u4eec\u4e0d\u5e0c\u671b\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u53c8\u4f1a\u88ab\u6076\u641e\uff0c\u6ee5\u7528\uff0c\u5077\u6362\u6982\u5ff5\uff0c\u6700\u540e\u843d\u5230\u7f51\u7edc\u6c34\u519b\uff0c\u7f51\u7edc\u9ed1\u793e\u4f1a\u7b49\u4e2d\u56fd\u7279\u8272\u7f51\u7edc\u6587\u5316\u5c34\u5c2c\u5883\u754c\u3002\u672c\u6765\u5f88\u597d\u7684\u8bcd\u8bed\u5982\u201d\u516c\u5173\u201d\uff0c\u201d\u7f51\u7edc\u516c\u5173\u201d\u7b49\u540d\u5b57\uff0c\u53ef\u662f\u5728\u4e2d\u56fd\u5c31\u53d8\u6210\u53e6\u5916\u4e00\u4e2a\u5473\u9053\u3002\u76ee\u524d\u56fd\u5916\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u4f9d\u7136\u5f88\u706b\u7206\uff0c\u5df2\u7ecf\u4ece\u521d\u671f\u7092\u6982\u5ff5\u8d70\u5165\u79d1\u5b66\u7684\u5f00\u5c55\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\uff0c\u6570\u636e\u8bc4\u4f30\u9636\u6bb5\u3002\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7406\u8bba\u4f53\u7cfb\u5df2\u7ecf\u5efa\u7acb\uff0c\u7b14\u8005\u7684\u56fd\u5916\u7684\u670b\u53cb\u5df2\u6709\u591a\u672c\u82f1\u6587\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u4e66\u7c4d\u51fa\u7248\uff0c\u56fd\u5185\u5e02\u9762\u4e0a\u8fd8\u6ca1\u6709\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7684\u4e13\u8457\u51fa\u7248\u3002\u4e2d\u56fd\u7684\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u8fd8\u6ca1\u6709\u7406\u8bba\u4f53\u7cfb\uff0c\u4e0d\u8fc7\u5f88\u6b23\u559c\u5730\u770b\u5230\u8bb8\u591a\u8425\u9500\u754c\uff0c\u5e7f\u544a\u5708\u7684\u670b\u53cb\u90fd\u5728\u79ef\u6781\u63a2\u7a76\u5177\u6709\u4e2d\u56fd\u7279\u8272\u7684\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u4e4b\u8def\u3002<\/p>\n

\u6700\u8fd1\u4e5f\u4e00\u76f4\u63a5\u53d7\u5230\u6765\u81ea\u591a\u5bb6\u5a92\u4f53\u548c\u5708\u4e2d\u4eba\u7684\u54a8\u8be2\uff0c\u5982\u4f55\u8bc4\u4f30\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7684\u7ecf\u6d4e\u4ef7\u503c\uff0c\u5982\u4f55\u5305\u88c5\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u670d\u52a1\uff1f\u5982\u4f55\u7ed9\u53bb\u8bf4\u670d\u4f01\u4e1a\uff0c\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7684\u4ef7\u503c\uff1f\u7ed3\u5408\u5510\u5174\u901a\u4e4b\u524d\u7684\u7ecf\u9a8c\uff0c\u73b0\u5728\u6574\u7406\u4e00\u4efd\uff0c\u79d1\u5b66\u8bc4\u4f30\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u6d3b\u52a8\u7684\u53c2\u6570\u6307\u6807\uff0c\u7ed3\u5408\u56fd\u5916\u4e00\u5bb6\u6570\u5b57\u8425\u9500\u516c\u53f8\u7684\u89c2\u70b9\uff0c\u7cfb\u7edf\u7684\u5217\u51fa\u4ee5\u4e0b\u7684\u53c2\u6570\u3002\u8fd9\u4e9b\u53c2\u6570\u4f9b\u6211\u4eec\u5728\u8bbe\u8ba1\u8bc4\u4f30\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u4e2d\u4f5c\u53c2\u8003\u3002\u5177\u4f53\u7684\u6846\u67b6\uff0c\u53c2\u6570\u6743\u91cd\u548c\u6548\u679c\uff0c\u8fd8\u9700\u8981\u6211\u4eec\u5177\u4f53\u7684\u6d3b\u52a8\u5177\u4f53\u5546\u69b7\u3002\u5176\u4e2d\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u8bc4\u4f30\u7684\u53c2\u6570\u7684\u4e3b\u7ebf\u6709\uff1a\u7f51\u7edc\u6d41\u91cf\uff0c\u7f51\u7edc\u5e16\u5b50\u7684\u5b58\u6d3b\uff0c\u6570\u76ee\uff0c\u7528\u6237\u53c2\u4e0e\u5ea6\uff0c\u4e92\u52a8\u6bd4\u4f8b\uff0c\u5bf9\u7ebf\u4e0a\u7ebf\u4e0b\u9500\u552e\u7684\u5f71\u54cd\u7b49\u3002\u5176\u4e2d\u4e4b\u524d\u5177\u4f53\u7684\u4e00\u4e9b\u6bd4\u91cd\u53ef\u4ee5\u53c2\u7167\u7b14\u8005\u4e4b\u524d\u7684\u300a\u5982\u4f55\u79d1\u5b66\u7684\u8bc4\u4ef7\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u6548\u679c\uff1f\u300b\u3002<\/p>\n

\u4ee5\u4e0b\u662f\u6709\u5173\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u6d3b\u52a8\u7684\u8bc4\u4f30\u53c2\u6570\u4e00\u89c8\u8868\uff0c\u5176\u4e2d\u4e0d\u5c11\u70b9\u662f\u503c\u5f97\u6211\u4eec\u7ec6\u7ec6\u54c1\u6790\uff0c\u7b14\u8005\u975e\u5e38\u5e0c\u671b\u548c\u5927\u5bb6\u5171\u540c\u5546\u69b7\uff0c\u6784\u5efa\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7684\u8bc4\u4f30\u4f53\u7cfb\u3002\u5f15\u9886\u4e2d\u56fd\u7684\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u5065\u5eb7\u53d1\u5c55\u3002<\/p>\n

1. \u7528\u6237\u5bf9\u4e8e\u67d0\u4e2a\u54c1\u724c\u4fe1\u606f(buzz)\u7684\u53d1\u5e16\u7684\u6570\u91cf\uff1b\u5907\u6ce8\u4ee5\u4e0bbuzz\u7edf\u79f0\uff0c\u54c1\u724c\u7559\u8a00\u4fe1\u606f\uff0c\u7c7b\u4f3c\u8702\u9e23\uff0c\u53d1\u5e16\u4e00\u7c7b\u4fe1\u606f\uff1b
\n2.\u54c1\u724c\u7684\u4fe1\u606f\u7684\u66dd\u5149\u5ea6\uff1b
\n3. \u968f\u7740\u65f6\u95f4\u7684\u53d8\u5316\uff0c\u54c1\u724c\u7559\u8a00\u53d1\u751f\u7684\u53d8\u5316\uff1b
\n4. \u4ee5\u5929\u4e3a\u6807\u51c6\uff0c\u6216\u8005\u5e7f\u544a\u6295\u653e\u65f6\u95f4\u6bb5\u5185\u7684\u54c1\u724c\u7559\u8a00\u53d8\u5316\u60c5\u51b5\uff1b
\n5. \u54c1\u724c\u7559\u8a00\u7684\u5b63\u8282\u6027\u53d8\u5316\uff1b
\n6. \u7ade\u4e89\u6027\uff08Competitive\uff09\u7684\u54c1\u724c\u7559\u8a00\u4fe1\u606f\u60c5\u51b5\uff1b
\n7. \u54c1\u724c\u7559\u8a00\u4fe1\u606f\u7684\u4e3b\u9898\u6216\u5206\u7c7b\uff1b
\n8. \u4e0d\u540c\u793e\u4f1a\u5316\u5a92\u4f53\u6e20\u9053\u7684\u54c1\u724c\u7559\u8a00\u4fe1\u606f\uff08\u5982\u8bba\u575b\u3001\u793e\u4ea4\u7f51\u7ad9\u3001\u535a\u5ba2\u3001twitter\u7b49\uff09\uff1b
\n9. \u8d2d\u4e70\u8fc7\u7a0b\u4e2d\u4e0d\u540c\u9636\u6bb5\u4ea7\u751f\u7684\u54c1\u724c\u7559\u8a00\u4fe1\u606f\uff1b
\n10.\u8bc4\u4f30\u53d1\u5e03\u7d20\u6750\u7684\u6d41\u884c\u7a0b\u5ea6\uff08\u5982\u6709\u8bb8\u591a\u89c6\u9891\u88ab\u690d\u5165\u6216\u75c5\u6bd2\u4f20\u64ad\uff0c\u90a3\u4e2a\u6548\u679c\u4f1a\u66f4\u597d\u5462\uff09\uff1b
\n11. \u4e3b\u6d41\u5a92\u4f53\u7684\u66dd\u5149\u7387\uff1b
\n12. \u7c89\u4e1d\u6570\u76ee\uff1b
\n13. \u8ddf\u968f\u8005\u6570\u76ee\uff1b
\n14. \u597d\u53cb\u6570\u76ee\uff1b
\n15. \u7c89\u4e1d\u6570\u3001\u8ddf\u968f\u8005\u6570\u3001\u597d\u53cb\u6570\u7684\u589e\u957f\u901f\u7387\uff1b
\n16.\u4f20\u64ad\u7684\u901f\u7387\uff1b
\n17. \u968f\u65f6\u95f4\u53d8\u5316\uff0c\u4f20\u64ad\u901f\u7387\u7684\u8282\u594f\uff1b
\n18. \u7b2c\u4e8c\u5c42\u7ea7\u7684\u5230\u8fbe\u7387Second-degree reach\uff08\u4e0e\u7c89\u4e1d\u3001\u8ddf\u968f\u8005\u4ee5\u53ca\u597d\u53cb\u7b49\u5c42\u9762\u7684\u8054\u7cfb\uff09\uff1b
\n19.\u5185\u5bb9\u88ab\u5d4c\u5165\uff0c\u7ec4\u4ef6\u88ab\u5b89\u88c5\u7684\u60c5\u51b5\uff1b
\n20. \u4e0b\u8f7d\u91cf\uff1b
\n21. \u4e0a\u4f20\u6570\u76ee\uff1b
\n22. \u7528\u6237\u521d\u6b21\u6d4f\u89c8\u6570\uff1b
\n23. \u63a8\u9009\uff0c\u690d\u5165\u7684\u6bd4\u91cd\uff1b
\n24. \u7528\u6237\u6536\u85cf\uff0c\u6216\u8005\u6807\u8bb0\u4e3a\u597d\u8bc4\u7684\u6570\u76ee\uff1b
\n25. \u8bc4\u8bba\u7684\u6570\u76ee\u548c\u60c5\u51b5\uff1b
\n26. \u7ea7\u522b\u7684\u9009\u5b9a\uff1b
\n27. \u5728\u793e\u4f1a\u5316\u4e66\u7b7e\u6536\u85cf\u7684\u6570\u76ee\uff1b
\n28. \u8ba2\u9605\u6570\u91cf\uff08\u5982RSS\uff0c\u535a\u5ba2\uff0c\u89c6\u9891\u7cfb\u5217\uff09\uff1b
\n29. \u7efc\u5408\u6d4f\u89c8\u91cf\uff08\u535a\u5ba2\uff0c\u5fae\u578b\u7f51\u7ad9\u7b49\uff09\uff1b
\n30. \u6709\u6548\u6bcf\u5343\u6b21\u5c55\u793a\u7684\u82b1\u8d39\uff0cCPM\uff1b
\n31. \u901a\u8fc7\u793e\u4f1a\u5316\u5a92\u4f53\u800c\u4ea7\u751f\u7684\u641c\u7d22\u5f15\u64ce\u6392\u540d\u7684\u53d8\u5316\uff1b
\n32. \u793e\u4f1a\u5316\u5a92\u4f53\u4e2d\u54c1\u724c\u7684\u63a8\u5e7f\u60c5\u51b5\u6539\u53d8\u641c\u7d22\u5f15\u64ce\u4e2d\u7684\u58f0\u97f3\u4efd\u989d\uff1b
\n33. \u7531\u4e8e\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7684\u6d3b\u52a8\u800c\u4ea7\u751f\u7684\u54c1\u724c\u641c\u7d22\u6570\u636e\u91cf\u7684\u53d8\u5316\uff1b
\n34. \u54c1\u724c\u7559\u8a00\u4fe1\u606f\u4e2d\u5305\u542b\u94fe\u63a5\u7684\u6bd4\u4f8b\uff1b
\n35. \u5728\u6709\u5f71\u54cd\u529b\u7684\u5a92\u4f53\u7684\u94fe\u63a5\u6392\u540d\uff1b
\n36. \u54c1\u724c\u7559\u8a00\u4fe1\u606f\u4e2d\u5305\u542b\u56fe\u7247\u3001\u89c6\u9891\u3001\u97f3\u9891\u7b49\u591a\u5a92\u4f53\u4fe1\u606f\u7684\u6bd4\u4f8b\uff1b
\n37. \u5728\u6295\u653e\u5176\u4ed6\u5a92\u4f53\u65f6\u5019\uff0c\u540c\u65f6\u5206\u4eab\u5728\u793e\u4f1a\u5316\u5a92\u4f53\u4e0a\u7684\u4fe1\u606f\u91cf
\n38.\u6d88\u8d39\u8005\u8fbe\u6210\u7684\u5f71\u54cd\u529b\uff1b
\n39. \u53d1\u884c\u6e20\u9053\u7684\u5f71\u54cd\u529b\uff0c\u5982\u535a\u5ba2\uff0c\u65b0\u95fb\uff1b
\n40. \u54c1\u724c\u53c2\u4e0e\u5230\u793e\u4f1a\u5316\u5a92\u4f53\u4e2d\u83b7\u5f97\u54c1\u724c\u5f71\u54cd\u529b\uff1b
\n41. \u76ee\u6807\u7528\u6237\u7684\u5728\u793e\u4f1a\u5316\u5a92\u4f53\u4e2d\u7684\u7edf\u8ba1\u5b66\u6570\u636e\uff1b
\n42. \u76ee\u6807\u5ba2\u6237\u901a\u8fc7\u793e\u4f1a\u5316\u5a92\u4f53\u7684\u5230\u8fbe\u7387\uff1b
\n43. \u7528\u6237\u4f7f\u7528\u793e\u4f1a\u5316\u5a92\u4f53\u7684\u4e60\u60ef\uff0c\u76ee\u6807\u5ba2\u6237\u7684\u5174\u8da3\u70b9\u662f\u4ec0\u4e48\uff1f
\n44. \u793e\u4f1a\u5316\u5a92\u4f53\u6d3b\u52a8\u53c2\u4e0e\u8005\u7684\u5730\u7406\u5206\u90e8\u89c4\u5f8b\uff1b
\n45. \u4e0d\u540c\u53d1\u5e16\u5185\u5bb9\u60c5\u51b5\u4e0b\u7684\u7528\u6237\u53cd\u5e94\u53d8\u5316\uff1b
\n46.\u4e0d\u540c\u7684\u54c1\u724c\u66dd\u5149\u5ea6\u4e0b\u7684\u7528\u6237\u53cd\u5e94\u53d8\u5316\uff1b
\n47. \u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u4e8b\u524d\u3001\u4e8b\u4e2d\u548c\u4e8b\u540e\u7684\u7528\u6237\u60c5\u611f\u7684\u53d8\u5316\u66f2\u7ebf\uff1b
\n48. \u6d3b\u52a8\u4e2d\u7528\u6237\u6240\u8bf4\u7684\u8bed\u8a00\u6570\u91cf\uff0c\u53ef\u4ee5\u8003\u8651\u53e3\u8bed\uff0c\u53d1\u8a00\uff0c\u4e0d\u540c\u8bed\u8a00\u7b49\u5c42\u9762\uff1b
\n49. \u8f6c\u53d1\u793e\u4f1a\u5316\u5a92\u4f53\u5185\u5bb9\u4f7f\u7528\u7684\u65f6\u95f4\u5206\u5e03\uff1b
\n50. \u82b1\u5728\u8f6c\u4ecb\u793e\u4f1a\u5316\u5a92\u4f53\u7f51\u7ad9\u7684\u65f6\u95f4\uff1b
\n51. \u7528\u6237\u53d1\u73b0\u76f8\u5173\u5185\u5bb9\u7684\u6e20\u9053\uff08\u5982\u641c\u7d22\u5f15\u64ce\u3001\u7528\u6237\u4e8c\u6b21\u4f20\u64ad\u7b49\u5f62\u5f0f\uff09\uff1b
\n52. \u70b9\u51fb\u6570\uff1b
\n53. \u6e90\u81ea\u514d\u8d39\u5a92\u4f53\u62a5\u9053\u7684\u6570\u636e\u6d41\u91cf\u767e\u5206\u6bd4\u60c5\u51b5\uff1b
\n54. View-throughs\u7684\u7edf\u8ba1\uff1b
\n55. \u4e92\u52a8\u9891\u6b21\u7684\u7edf\u8ba1\uff1b
\n56. \u4e92\u52a8\u6216\u53c2\u4e0e\u7387\uff1b
\n57. \u6bcf\u4e2a\u7528\u6237\u7684\u4e92\u52a8\u53c2\u4e0e\u7684\u6b21\u6570\uff1b
\n58. \u89c6\u9891\u7684\u6d4f\u89c8\u6bd4\u4f8b\uff1b
\n59. \u6295\u7968\uff0c\u8c03\u67e5\u7684\u53c2\u4e0e\u5ea6\uff1b
\n60. \u54c1\u724c\u8054\u60f3\u5ea6\uff1b
\n61. \u54c1\u724c\u8d2d\u4e70\u56e0\u7d20\u5f71\u54cd\u529b\uff1b
\n62. UGC\u7528\u6237\u4ea7\u751f\u5185\u5bb9\u7684\u6570\u76ee\uff1b
\n63. \u865a\u62df\u793c\u7269\u7684\u66dd\u5149\u5ea6\uff1b
\n64. \u8d60\u4e0e\u7684\u865a\u62df\u793c\u7269\u6570\u76ee\uff1b
\n65. \u76f8\u5bf9\u53d7\u6b22\u8fce\u7684\u5185\u5bb9\uff1b
\n66. \u6807\u7b7e\u6dfb\u52a0\uff1b
\n67. \u6807\u7b7e\u7684\u5c5e\u6027\uff08\u4f8b\u5982\uff0c\u4ed6\u4eec\u5982\u4f55\u914d\u5408\u54c1\u724c\u672c\u8eab\u5b9e\u9645\u60c5\u51b5\uff09\uff1b
\n68. \u4ece\u7b2c\u4e09\u65b9\u793e\u4f1a\u5316\u5a92\u4f53\u5ba2\u6237\u7aef\u6216\u6e20\u9053\u767b\u9646\u7684\u6570\u636e\uff08\u4f8b\u5982twitter\u7684\u7b2c\u4e09\u65b9\u5ba2\u6237\u7aef\uff0cfacebook connect\u7684\u4f7f\u7528\u60c5\u51b5\uff09
\n69. \u4ece\u5176\u4ed6\u6e20\u9053\u83b7\u5f97\u7684\u6ce8\u518c\u6570\uff08\u5982\u7f51\u7ad9\u3001\u684c\u9762\u5e94\u7528\u3001\u624b\u673a\u5e94\u7528\u3001\u77ed\u4fe1\u7b49\uff09\uff1b
\n70. \u7ade\u8d5b\u6d3b\u52a8\u7684\u53c2\u4e0e\u60c5\u51b5\uff1b
\n71. \u804a\u5929\u5ba4\u53c2\u4e0e\u4eba\u6570\uff1b
\n72. \u767e\u79d1\u5949\u732e\u8005\u60c5\u51b5\uff1b
\n73.\u7ebf\u4e0b\u8425\u9500\/\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u9879\u76ee\u7684\u7559\u8a00\u6570\u6216\u8005\u4e8b\u4ef6\uff1b
\n74. \u80fd\u591f\u88ab\u7528\u4e8e\u5176\u4ed6\u6e20\u9053\u7684\u7531\u7528\u6237\u4ea7\u751f\u7684\u5185\u5bb9\u60c5\u51b5\uff1b
\n75. \u7528\u6237\u534f\u52a9\u60c5\u51b5\uff1b
\n76. \u901a\u8fc7\u76f4\u63a5\u4e92\u52a8\u7684\u793e\u4f1a\u5a92\u4f53\u534f\u52a9\u5ba2\u6237\u6bd4\u5176\u4ed6\u6e20\u9053\uff08\u5982\u547c\u53eb\u4e2d\u5fc3\uff0c\u5e97\u5185\uff09\u7684\u6bd4\u8f83\uff1b
\n77. \u901a\u8fc7\u793e\u4f1a\u5316\u5a92\u4f53\uff0c\u7528\u6237\u4e4b\u95f4\u76f8\u4e92\u8054\u7cfb\u7684\u53d1\u751f\u7684\u5f71\u54cd\u529b\uff1b
\n78. \u7b2c\u4e00\u6b21\u63a5\u89e6\u51b3\u8bae\uff08FCR\uff09\u7684\u5f71\u54cd\uff08first contact resolution, FCR\uff09\uff1b
\n79. \u7528\u6237\u6ee1\u610f\u5ea6\uff1b
\n80. \u5ba2\u6237\u53cd\u9988\u7684\u751f\u6210\u91cf\uff1b
\n81. \u901a\u8fc7\u793e\u4f1a\u5316\u5a92\u4f53\u7684\u53cd\u9988\u4fe1\u606f\u5bf9\u4f01\u4e1a\u79d1\u7814\uff0c\u5f00\u53d1\u8282\u7701\u7684\u65f6\u95f4\u60c5\u51b5\uff1b
\n82. \u6765\u81ea\u793e\u4f1a\u5316\u5a92\u4f53\u53cd\u9988\u7684\u5efa\u8bae\u6267\u884c\u60c5\u51b5\uff1b
\n83. \u5bf9\u6bd4\u4f20\u7edf\u7684\u79d1\u7814\u5f00\u53d1\uff0c\u901a\u8fc7\u793e\u4f1a\u5316\u5a92\u4f53\u53ef\u4ee5\u7701\u4e0b\u7684\u5f00\u652f\uff1b
\n84. \u5bf9\u7ebf\u4e0a\u9500\u552e\u7684\u5f71\u54cd\uff1b
\n85. \u5bf9\u7ebf\u4e0b\u9500\u552e\u7684\u5f71\u54cd\uff1b
\n86. \u6298\u6263\u8d4e\u56de\u7387\uff1b
\n87. \u5bf9\u5176\u4ed6\u7ebf\u4e0b\u884c\u4e3a\u7684\u5f71\u54cd\uff1b
\n88. \u4fe1\u606f\u751f\u6210\uff1b
\n89. \u4ea7\u54c1\u8bd5\u7528\uff0c\u62bd\u6837\u60c5\u51b5\u5206\u6790\uff1b
\n90. \u8bbf\u95ee\u5e97\u9762\u7f51\u9875\u60c5\u51b5\uff1b
\n91. \u7531\u4e8e\u7528\u6237\u8bc4\u8bba\u6216\u8bc4\u4ef7\u4ea7\u751f\u7684\u8f6c\u5316\u7387\uff1b
\n92. \u7528\u6237\u7684\u7b2c\u4e00\u6b21\u8bbf\u95ee\u548c\u91cd\u590d\u8bbf\u95ee\u7684\u6bd4\u4f8b\uff0c\u6d89\u53ca\u5230\u5ba2\u6237\u7684\u6d41\u5931\u7387\u7b49\u65b9\u9762\u5185\u5bb9\uff1b
\n93. \u5f71\u54cd\u5ba2\u6237\u7684\u7ec8\u8eab\u4ef7\u503c\uff1b
\n94. \u901a\u8fc7\u793e\u4f1a\u5316\u5a92\u4f53\u83b7\u5f97\u6216\u7559\u4f4f\u7528\u6237\u7684\u6210\u672c\uff1b
\n95. \u5e02\u573a\u4efd\u989d\u7684\u53d8\u5316\uff1b
\n96. \u514d\u8d39\u5a92\u4f53\u5bf9\u4ed8\u8d39\u5a92\u4f53\u7684\u5f71\u54cd\uff1b
\n97. \u5bf9\u793e\u4f1a\u5316\u5a92\u4f53\u4e8b\u4ef6\u7684\u5e16\u5b50\u53cd\u9988\u60c5\u51b5\uff1b
\n98. \u793e\u4f1a\u5316\u5a92\u4f53\u4e2d\u7ebf\u4e0b\u805a\u4f1a\u53c2\u4e0e\u5ea6\u7edf\u8ba1\uff1b
\n99. \u81ea\u8eab\u4f01\u4e1a\u5458\u5de5\u7684\u53c2\u4e0e\u5ea6\uff1b
\n100. \u6536\u5230\u6c42\u804c\u7533\u8bf7\u7684\u60c5\u51b5\uff1b<\/p>\n

\u7ed3\u675f\u8bed\uff1a\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u57282010\u5e74\u5c06\u4f1a\u6709\u4e00\u4e2a\u957f\u8db3\u7684\u53d1\u5c55\uff0c\u671f\u671b\u4f01\u4e1a\u80fd\u9a7e\u9a6d\u793e\u4f1a\u5316\u5a92\u4f53\u8425\u9500\u7684\u4f20\u64ad\u8fc7\u7a0b\uff0c\u79d1\u5b66\u8bc4\u4f30\u597d\u5176\u6548\u5e94\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

\u968f\u7740\u793e\u4f1a\u5316\u5a92\u4f53\uff0cSNS\uff0c\u793e\u4ea4\u5a92\u4f53\u7684\u6301\u7eed\u706b… more →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"_links":{"self":[{"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2211"}],"collection":[{"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2211"}],"version-history":[{"count":0,"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2211\/revisions"}],"wp:attachment":[{"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2211"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2211"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/inhaoxu.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}